Last Updated: May 1, 2026
Stork’s Heating and Air LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Service address
- Any details submitted through contact forms, scheduling tools, or service requests
We may also automatically collect certain information when you use our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on site
- Device type and identifiers
How We Use Your Information
We use your information to:
- Schedule and manage service appointments
- Communicate with you via phone, email, or SMS
- Provide customer support
- Improve our website, services, and marketing efforts
- Send updates, reminders, or promotional offers (where permitted)
- Comply with legal obligations
SMS & Mobile Communication (A2P Compliance)
By providing your phone number, you consent to receive calls and text messages from Stork’s Heating and Air LLC related to your service requests, appointments, and account activity.
These messages may include:
- Appointment confirmations and reminders
- Service updates and technician notifications
- Follow-up communications
- Promotional or marketing messages (if opted in)
Message frequency may vary. Message and data rates may apply.
You can opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
No mobile or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience and analyze website performance.
This may include:
- Google Analytics
- Advertising platforms such as Google Ads and Meta (Facebook/Instagram)
- Retargeting and conversion tracking tools
These technologies help us understand how users interact with our website and improve our marketing efforts.
You can adjust your browser settings to refuse cookies, though some features of the site may not function properly.
How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Service providers and technology partners, including CRM platforms such as ServiceTitan, to manage scheduling and customer data
- Marketing and analytics providers to improve advertising performance
- Contractors or technicians as needed to fulfill service requests
- Legal authorities if required by law
All third parties are required to maintain the confidentiality and security of your information.
Data Retention
We retain your personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights & Choices
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Opt out of marketing communications
To make a request, please contact us using the information below.
Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Future Payment Processing
While we do not currently process payments through our website, we may do so in the future. If implemented, payment information will be securely processed through trusted third-party providers and handled in accordance with applicable security standards.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us:
Stork’s Heating and Air LLC
Suite 101, 10840 Switzer Ave
Dallas, TX 75238
Phone: 972-421-8000
Email: admin@storkheatingandair.com